TERMS AND CONDITIONS
Thank you for your order through the Sweet Dazzle website (www.sweetdazzle.com.au) Please review these Terms and Conditions. Your use of this website or purchase of products from us constitutes your agreement to follow these Terms and Conditions and to be bound by them.

Sweet Dazzle reserves the right to update or modify these Terms and Conditions at any time without prior notice by posting updated terms of use on this website. The Terms and Conditions that will apply to your order are the Terms and Conditions that are available on this website when we accept your order. For this reason, we encourage you to review these Terms and Conditions each time you purchase products from us or use our website.


PRICING
All product and shipping prices on the Sweet Dazzle website are in Australian dollars (AUD) and are subject to change without notice.


ORDERS
Orders can be placed 24 hours a day, 7 days a week!
Orders are processed daily, except on weekends and public holidays, when they are processed on the next business day.


PAYMENT
Payment of your order (including shipping charges) is accepted securely through PayPal. Payment will be required on completion of your order before it is shipped to you. The PayPal payment system has an encrypting facility for your security and allows you to make payment even if you do not have a PayPal account.


SHIPPING

Regular Post Australia

Shipping is offered Australia wide and all of our orders are shipped from Keon Park (3073) Australia via Australia Post Parcel Post for a flat rate of $10.
On receipt of your order and payment, your products will be dispatched within 1-3 business days; if this cannot be met you will be contacted. For extra peace of mind we offer a signature on delivery option for $12.


Express Post Australia

Need your order a little quicker? We also offer Australia Post Express Post shipping for a flat rate of $16! Orders received before 11am AEST Monday – Friday, that have Express Post selected as the shipping service, will be shipped the same day of order receipt. Please note that Australia Post Express Post shipping takes approximately 1-3 business days depending on your location. Please allow extra time for locations not covered in the Australia Post Express Post Next Day Guarantee Network.

NZ, US & UK Shipping

We ship to NZ, US & UK from Keon Park (3073) Australia via Australia Post. On receipt of your order and payment, your products will be dispatched within 1-3 business days; if this cannot be met you will be contacted. Delivery is made in approximately 6 business days (please allow additional delivery time to remote areas). Parcel tracking numbers will be issued with your shipping confirmation email. Please note Sweet Dazzle cannot be responsible for any international custom and duty fees, taxes, or brokerage fees assessed by the carrier. These fees are in addition to, and not included in, the cost of shipping. For oversized or heavy items additional shipping rates will apply & you will be contacted with a quote. Please note that shipping delays & customs clearance periods are out of Sweet Dazzle's control - please order with ample time.

Shipping rates to NZ, US & UK:

NZ

$22.00 - Small parcel, under 500g

​$34.00 - Medium parcel, 500g - 1kg

​$44.00 - Large parcel, 1kg - 2kg


US

$26.00 - Small parcel, under 500g

​$44.00 - Medium parcel, 500g - 1kg

​$67.00 - Large parcel, 1kg - 2kg


UK

$30.50 - Small parcel, under 500g

​$54.50 - Medium parcel, 500g - 1kg

​$69.50 - Large parcel, 1kg - 2kg


The delivery time to your destination will vary according to your location. Please refer to Australia Post for further details on Parcel Post, Express Post & International Post estimated shipping times to your location. Please allow extra time for delivery during peak times of the year e.g. Christmas.

Sweet Dazzle does not accept any responsibility for shipping times, and we cannot refund items that arrive later than required. We also do not accept any responsibility for goods once they have been collected by Australia Post, including any loss or damage in transit. No reimbursement will be made by Sweet Dazzle in such cases. We take care in packing your orders into suitable packaging. Occasionally we will use recycled boxes.

We reserve the right to contact you to verify payment, delivery or other customer details where inaccurate or incomplete details are provided. Where additional delivery costs are incurred, you will be liable to pay these costs.

You will receive an email from us when we ship your order, including a tracking number for your delivery.

If your order is returned to sender we will contact you and if you'd like to have it delivered again you will be requested to pay the postage charge a second time.


AVAILABILITY OF PRODUCTS
Occasionally due to an inventory system error, one or more of your items will be unavailable. In this instance, you will be refunded for the item(s) and any remaining items will be shipped to you.


SPECIAL OFFERS
Occasionally we will offer special promotions to our customers. This can include a gift with purchase, free shipping, discounts or other promotional activity associated with a product purchase. These offers may be for a limited time only, and no rain checks are available.


REFUNDS
You may return a product that you have purchased if the product is faulty. Items cannot be returned for any other reason. You must contact Sweet Dazzle within 5 days of receiving the product for details on how to receive a replacement or refund. We only offer refunds on Sweet Dazzle products.
Please direct all refund queries to hello@sweetdazzle.com.au


COLOUR REPRESENTATION
Every effort has been made to accurately represent each product on this website. Due to different screens and devices this website is viewed from, colours may vary slightly to the actual product. If you require additional product information prior to your purchase, please do not hesitate to contact us.


YOUR DATA
We respect your privacy at Sweet Dazzle and will keep all of your personal details secure and confidential. Your personal details will not be sold, exchanged or disclosed to any third party without your permission, unless required by law. The personal data we collect on this website is only used to process your order. Occasionally we will send you an email notifying you of a new product, sale, promotion or like, if you wish to no longer receive these emails, please send us an email at hello@sweetdazzle.com.au with “unsubscribe” as the subject.